5 Ton Deck Crane For Malaysia Client

The following letters are about 5 ton overhead crane inquiry between a Malaysia client-Larrie Tan and Sophie Guo-one salesman of our company.

Preview

【Customer】:A Malaysia client-Larrie Tan.

【Purpose】:He bought this 5 ton crane for deck use.

【Requirements】:He was urgent for this crane, deck crane needs high quality.

【Specifications】:
1. 5 ton
2. Deck use

【Our solution】:Deck single girder overhead crane. It can meet technical needs of customers as well as its best price can save much purchasing cost.

Get a Free Quote

About Letters Content

1. Letter from sophie / 2015-09-28 11:15 am

【Message body】:Dear Larrie,

It’s Sophie Guo, i was forced to leave Yuantai Crane Company(Dongqi Group) due to their financial crisis and disorganized management, they are facing bankruptcy now…

It’s really a big blow for everyone who left…

Now i am working in Ellsen Crane Company (YUFEI Group), very famous for their professionalism and production strength.

Here please feel trusted: I promise will offer better service than before.

Please let me know your order status of LDP Model 5Ton Single Grider Overhead Crane, do you have any more accurate specifications need us re-quote?

Thanks for your great support in advance.

Best regards,
Mrs Sophie Guo
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2. Letter from sophie / 2015-10-09 11:32 am

【Message body】:Hello Larrie,

Hope you are doing very well.

I supposed you checked my below email, maybe it’s a bit sudden for you, but all right, i have adjusted myself properly.

As i mentioned before, i am working in another crane company, you could contact me as another option to consider.

If not mind, please advise your order status of LDP Model 5Ton Single Grider Overhead Crane.

Have a nice weekend, enjoy it with the people you love.

Best regards,
Mrs Sophie Guo
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3. Letter from Larrie Tan / 2015-10-09 11:50 am

【Message body】:Hi Sophie

Can you send me your quotation based on the previous technical specifications? The only minor changes is the width dimension which I will send you later.

Please also include your new company information.

Regards
Larrie
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4. Letter from Larrie Tan / 2015-10-09 01:30 pm

【Message body】:Sophie
I will send you the specification after 20th Oct. I am currently overseas.
Regards
Larrie
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5. Letter from Sophie / 2015-10-09 13:35 pm

【Message body】:Ok, larrie.

Will offer our proposal and price once receive your final specifications.

By the way, when will you plan to finalize this order? thanks for your support.

Have a nice weekend.

Best regards,
Mrs. Sophie
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6. Letter from Larrie Tan / 2015-10-21 14:58

【Message body】:Hi Sophie

All the specification remain unchanged as previously quoted by you. However i have attached a drawing with some minor changes in the dimension after the building is complete.

Look forward to your new quotation and delivery time.

Cheers
Larrie
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7. Letter from Sophie / 2015-10-21 16:13

【Message body】:Hi Larrie,

Thanks very much for your updated news.

Will offer our competitive quotation with technical drawing by tomorrow.

Happy every day!

Best regards,
Mrs Sophie Guo
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8. Letter from Sophie / 2015-10-22 11:11

【Message body】:Hi Larrie,

My aunt passed away, i am so sad, i have to go back to hometown.

Will quote you next Monday, so sorry.

Best regards,
Mrs Sophie Guo
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9. Letter from Sophie / 2015-10-26 13:41 pm

【Message body】:Hi Larrie,

Sorry for my late reply.

Enclosed please refer to our quotation with technical drawing for your review.

Any of your soon suggestions or comments would be very important to us.

Best regards,
Mrs Sophie Guo
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10. Letter from Larrie Tan / 2015-10-26 16:54 pm

【Message body】:Hi Sophie

Thank you for your quotation. I have briefly run through your proposal. My comment:-

Can you offer a better pricing?
Sophie: Please advise your accurate purchasing date, will try my best to apply for some discounts.
What is the charges for your commissioning engineer to be presence in Malaysia?
Sophie: We will offer 1 engineer and 1 translator to guide the installation, buyer need be in charge of below fee:
1. salary: $?/day per person, it will take 7 days, usually depend on your site condition, total $?
2. visa fee: $?/day per person, total $?
3. round tickets: $?/person, total $?
4. local board&lodging: buyer will afford.

Total amount is $?, it’s just an estimated price, it will depend on the actual installation days.

I noticed almost all the photos attached in your email are exactly the same as previous company. Why is it so? Don’t your existing company has other facility?
Sophie: Yes, i like that quotation table, i used it many years. They are just some pictures showing for your reference, almost same from each crane company. Just pay attention to the crane parameters and configurations. Please review below video for our company, you will know us better.
1. Exhibition of Ellsen Winch: https://www.youtube.com/watch?v=xTgIxnUlMQo
2. Overview of Ellsen Crane Workshop: https://www.youtube.com/watch?v=WNGkDyCmw_A
3. Crane Production equipment exhibition: https://www.youtube.com/watch?v=9XCUfRWAcg8
4. Ellsen crane: https://www.youtube.com/watch?v=_MOVzwv8MC4
5. Process Flow of Hoist: https://www.youtube.com/watch?v=bk7sAiHHyMQ
6. Process Flow of Winch: https://www.youtube.com/watch?v=SNDencwxi80
7. Process Flow of European Style Crane: https://www.youtube.com/watch?v=y9m-9FL0fDw

Regards
Larrie
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11. Letter from Sophie / 2015-10-26 17:46

【Message body】:Hi Larrie,

Thanks very much for your soon reply.

Kindly check below my answers highlighted in blue:

Best regards,
Mrs Sophie Guo
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12. Letter from Sophie / 2015-10-28 09:41

【Message body】:Hi Larrie,

Hopefully you well checked below my email.

I am still waiting for your feedback.

We contacted each other for over 1 year, i am just confused why not give me more trust?

If you don’t like the previous quotation sheet, i will re-quote with new quotation sheet, it’s really easy for me.

Kindly advise.

Best regards,
Mrs Sophie Guo
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13. Letter from from Larrie Tan / 2015-10-29 10:18

【Message body】:Hi Sophie
Please offer us your best price and payment term.
As you are aware the current low oil price environment has forced many oil companies to cut both capital and operations budget which have a direct effect on our business.
Regards
Larrie
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14. Letter from from sophie / 2015-10-29 10:53

【Message body】:Dear Larrie,

I totally understand your situation!

We are also facing the same predicament now. Here, many small crane companies are closing down, including my previous company(Dongqi)…

Once again, i didn’t get any order from you in the past year, but now i particularly need your great support especially as a new one in my current company, sincerely hope you could understand my sincerity.

Actually, we given ?% discounts than previous company, kindly check.

If you could finalize this order this week, i will try my best to apply for another 2% discounts from my boss, but i can not promise…

Kindly confirm it, thanks.

Best regards,
Mrs Sophie Guo
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15. Letter from Larrie Tan / 2015-10-29 12:02

【Message body】:Hi Sophie
What’s your payment term?
Regards
Larrie
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16. Letter from Sophie / 2015-10-29 12:55

【Message body】:Hi Larrie,

Our principle is 50% TT deposit, and 50% balance before delivery.

If you are facing any financial problem, i would like to apply to agree 30%TT deposit, and 70% balance before delivery.

Best regards,
Mrs Sophie Guo
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17. Letter from Sophie / 2015-10-30 09:33

【Message body】:Morning Larrie,

Do you have any other questions?

Is there any possibility to finalize this order today? thanks in advance.

Best regards,
Ms Sophie(Sales Manager)
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18. Letter from Larrie Tan / 2015-10-30 09:37

【Message body】:Morning Sophie
Not today cos I’m still outstation. Hopefully we could finalised by next week should procurement department no other further issue.
Regards
Larrie
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19. Letter from Sophie / 2015-10-30 09:40 am

【Message body】:Noted, larrie.

Hopefully everything will go smoothly.

Nice weekend, enjoy it.

Best regards,
Ms Sophie(Sales Manager)
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20. Letter from sophie / 2015-11-02 10:50

【Message body】:Morning Larrie,

Hope can receive your positive feedback today, thanks.

Best regards,
Ms Sophie(Sales Manager)
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21. Letter from Larrie Tan / 2015-11-02 16:14

【Message body】:Hi Sopie will revert by this week.
Meantime we have another urgent requirement for a 5 tons crane. This is to be installed on board of our vessel.
I have attached the specification for your reference and hope you are able to quote us asap.
Take note we require a 5 tons crane.
Regards
Larrie
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22. Letter from sophie / 2015-11-02 17:16

【Message body】:Hi Larrie,

Thanks, hope so.

For deck crane, will try to quote ASAP.

By the way, you will use this deck crane for yourself, right?

Best regards,
Ms Sophie(Sales Manager)
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23. Letter from Larrie Tan / 2015-11-03 09:31 am

【Message body】:Yes. It’s to be installed on our marine vessel.
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24. Letter from Sophie / 2015-11-03 16:02 pm

【Message body】:Hi Larrie,

Enclosed please refer to our technical drawing for 5ton deck crane.

After your confirmation, will submit our quotation soon, thanks.

Best regards,
Ms Sophie(Sales Manager).
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25. Letter from Larrie Tan / 2015-11-03 16:30 pm

【Message body】:HI Sophie

Noticed you have quoted electrical winch.

I have enclosed a hydraulic crane for your reference. Would you be able to offer 5 tons Hydraulic Crane?

Rgds
Larrie
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26. Letter from sophie / 2015-11-03 17:15 pm

【Message body】:Hi Larrie,

It’s sure the hydraulic crane, including lifting mechanism, slewing mechanism and luffing mechanism.

I don’t know why you think it’s electrical winch?? please try to talk with your engineer, thanks.

Best regards,
Ms Sophie(Sales Manager)
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27. Letter from Larrie Tan / 2015-11-03 16:30 pm

【Message body】:HI Sophie

Noticed you have quoted electrical winch.

I have enclosed a hydraulic crane for your reference. Would you be able to offer 5 tons Hydraulic Crane?

Rgds
Larrie
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28. Letter from Larrie Tan / 2015-11-03 19:38 pm

【Message body】:Hi Sophie

Thanks for your respond. Please quote us your best offer and delivery time.

Any further discount should we order two items?

Regards
Larrie
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29. Letter from sophie / 2015-11-04 09:23 am

【Message body】:Hi Larrie,

Will quote you ASAP.

Could we confirm the purchasing date first? then talk about the discounts?

We think it will save your time, right?

Best regards,
Ms Sophie(Sales Manager)
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30. Letter from Larrie Tan / 2015-11-04 14:20 pm

【Message body】:Sophie

No commercial proposal from you for the 5 tons crane how to confirm order?

For the overhead crane, as highlighted earlier, we don’t require the bolts.

Regards
Larrie
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31. Letter from Larrie Tan / 2015-11-04 23:35 pm

【Message body】:Hi Sophie

Thank you for your quotation. My comment as below:

The total price is incorrect.
Your delivery date of 180 days is unacceptable. We required this crane with in 30 days.
Please quote us officially for your commissioning engineer rate for commissioning work in Malaysia.
Looking forward to your swift respond.

Regards
Larrie
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32. Letter from sophie / 2015-11-05 11:49 am

【Message body】:Hi Larrie,

Kindly see below my answers highlighted in blue:

Best regards,
Ms Sophie(Sales Manager)
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33. Letter from Larrie Tan / 2015-11-05 14:38 am

【Message body】:Sophie

The total price for deck crane is incorrect.

I will check with my engineer for your proposed alternative.

Rgds
Larrie
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34. Letter from sophie / 2015-11-05 19:41 pm

【Message body】:Hi Larrie,

I am still not clear…

You mean the price is low?

Best regards,
Ms Sophie(Sales Manager)
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35. Letter from Larrie Tan / 2015-11-05 19:56 pm

【Message body】:Sophie

Pls look at item 1 and item 2 total up, the total sum is incorrect.

Maybe you should advise total sum.

Regards
Larrie
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36. Letter from sophie / 2015-11-06 10:19 pm

【Message body】:Hi Larrie,

I calculated again:

Item 1 (USD?) + Item 2 (USD?) = USD?.

That’s the price my quotation shows, so where did i go wrong?

By the way, today is Friday, is there any possibility to receive your payment about the 5T overhead crane?

Your prompt reply is eagerly awaited.

Best regards,
Ms Sophie(Sales Manager)
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37. Letter from Larrie Tan / 2015-11-06 12:52 pm

【Message body】:Hi Sophie

Thanks for your clarification. I saw the digit wrongly and can’t believe the price! Why the deck crane is so expensive?

Rgds
Larrie
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38. Letter from sophie / 2015-11-06 13:05 pm

【Message body】:Hi Larrie Tan,

Oh, it’s the very common price…

I don’t know why you think it expensive? do you have any other price to compare?

Do you mind telling me your order status of 5ton overhead crane?

Best regards,
Ms Sophie(Sales Manager)
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39. Letter from sophie / 2015-11-06 14:03 pm

【Message body】:Larrie,

I am not sure if you have purchased deck crane before.

You know, all the products used in vessel, their technology and safety is very strict, we also need consider the marine environment…

Please talk with your engineer, i believe he/she will give you some suggestions.

Best regards,
Ms Sophie(Sales Manager)
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40. Letter from sophie / 2015-11-09 15:55 pm

【Message body】:Nice Monday Larrie,

Another week passed again, but your order is still pending…

I really don’t know what’s going on… are you facing any financial problems? or anything i can help?

Your prompt reply is eagerly awaited.

Best regards,
Ms Sophie(Sales Manager)
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41. Letter from Larrie Tan / 2015-11-09 23:41 pm

【Message body】:Hi Sophie

I am awaiting final verification from my site engineer with your drawing.

As for the deck crane, can you offer 3 tons capacity? Please advise delivery time too.

Cheers
Larrie
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42. Letter from sophie / 2015-11-10 09:53 am

【Message body】:Hi Larrie,

Last time, i was told only a little changes about our drawing, we have updated it to you, but now, you still say “waiting final verification…”, I am just a little confused…

For deck crane, you told it’s very expensive, we don’t know how to quote to meet your needs, so do you have any budget for 3ton capacity? then we can work on directly to save your time.

Have a nice day!

Best regards,
Ms Sophie(Sales Manager)
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43. Letter from sophie / 2015-11-10 09:59 am

【Message body】:Hi Sophie

I hope this is final.

I find it strange for you to ask me for the budget. If you could quote me your best offer for 3 tons deck crane. This is an urgent requirement.

However if you are not interested, please advise so that we could source elseway.

Regards
Larrie
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44. Letter from sophie / 2015-11-10 10:32 am

【Message body】:Hi Larrie,

I didn’t mean that, maybe my English express is bad to cause your misunderstanding.

We contacted so long time, it’s unnecessary for me to offer a high price to stop this business, isn’t it?

As i mentioned before, i am a new one in this big company, you can not imagine that i was so eager to get your support…

Here, please advise the final capacity for your deck crane, 5T or 3T, i will try my best to apply for a better price from my boss, ok?

Best regards,
Ms Sophie(Sales Manager)
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45. Letter from Larrie Tan / 2015-11-10 12:37 pm

【Message body】:3 Tons
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46. Letter from sophie / 2015-11-10 15:46 pm

【Message body】:Thank you Sophie. I have forwarded your commercial proposal to our procurement department for further evaluation.
I must acknowledge your service is excellent.
Regards
Larrie
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47. Letter from sophie / 2015-11-10 15:52 pm

【Message body】:Oh, i feel flattered, thanks so much for your approval about my service.

But the best approval for me is to receive your confirmed order soon, haha…

Waiting for your good news.

Best regards,
Ms Sophie(Sales Manager)
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48. Letter from Larrie Tan / 2015-11-13 14:28 pm

【Message body】:Hi Sophie

1. Overhead crane. I have final dimension from the site after completion of the structure and ground. I have attached the drawing for your review and comment. Take note there is some difference/unequal in dimension between the overhead crane structures. We need your advice for the way forward with your proposed overhead crane.
Sophie: Confused now…, in order to avoid any misunderstanding, could you please revise it based on our final drawing dated on 26th Oct.? that’s also based on your requirement last time, here check again.
2. Deck crane. We find your quotation is too much difference from our budget. Basically we have only budgeted USD10 – USD15K based on the assumption of your earlier overhead crane quotation. Would you have any other options e.g. reconditioned unit?
Sophie: Yes, your budget is really far far far below our cost…, sorry, we have no any reconditioned unit.

Looking forward to hearing from you.

Regards
Larrie
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49. Letter from Larrie Tan / 2015-11-13 15:13 pm

【Message body】:Sophie

Attached drawing with dimension. As you can see the finishing work was of poor quality. The dimension is not equal on both the front & back, as well as all the sides dimension too.

However I was told this is a very minimum difference.

Rgds
Larrie
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50. Letter from sophie / 2015-11-16 15:31 pm

【Message body】:Hi Larrie,

Yes, we also found the asymmetry on both the front & back…

But don’t worry, we can design our steel structure and crane accordingly.

Here please be noticed: we need design it based on the minimum dimension for each side, that would be suitable, you know.

Enclosed please check our revised quotation with technical drawing for your soon comments.

By the way, our engineer suggest it should be better to match our foundation bolts, then can make sure the structure can be connected very well.

Best regards,
Ms Sophie(Sales Manager)
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51. Letter from Larrie Tan / 2015-11-18 23:22 pm

【Message body】:Sophie

I have forwarded your drawing to my site office for confirmation.

Meantime, could you provide us an estimate for ocean/shipping, handling and etc charges to Labuan Port, Malaysia?

Rgds
Larrie
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52. Letter from Larrie Tan / 2015-11-19 12:34 pm

【Message body】:Sophie
Please see my site office respond (attached drawing).
(Just make sure the dimension is from threads bolts then is confirmed correct.)
Since we are new to this installation, we need to ensure everything is confirm and correct before placing order to your company as we know once the crane is produced, we can’t rectify it when it is delivered on site.
Hope you understand.
Regards
Larrie
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53. Letter from sophie / 2015-11-19 14:11 pm

【Message body】:Hi Larrie,

The length 14080mm is not from threads bolts, it’s from the edge of foot plate, kindly check attachment for your review.

I totally understand what you worry about…i didn’t mean to push you place the order and produce it soonly…

Our engineer suggest we should offer you the production drawing(CAD) before start production, then your engineer could revise it smoothly and efficiently, save time for you.

Only if we need to receive your deposit, then we could provide the actual production drawing for your confirmation, this is our principle.

Best regards,
Ms Sophie(Sales Manager)
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54. Letter from Larrie Tan / 2015-11-23 10:32 am

【Message body】:Hi Sophie

Further information for your reference.
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55. Letter from Nur Azzila / 2015-11-27 16:43 pm

【Message body】:Dear Sir,

Please find attached our PO with reference number WSB/0216/11/2015, for your further action.

Kindly acknowledge receive our PO for our records.
Please provide invoice for our payment purpose.

Looking forward to your favorable reply a.s.a.p…

Thanks and best regards,
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56. Letter from Larrie Tan / 2015-11-27 17:12 pm

【Message body】:Hi Sophie

It was purposely missed out from the PO. Can you advise what type of insurance for the coverage?

Regards
Larrie
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56. Letter from sophie / 2015-11-27 17:36 pm

【Message body】:Hi Larrie,

The insurance coverage is from goods loading in vessel to destination port(before unloading).

It’s always called “ALL RISK”, enclosed “SEA INSURANCE” for our KSA customer just for your reference, we also offer the original file to you.

Once risk happens, the insurance company will pay you 110% based on order amount.

If you don’t want to buy it, please revise the trading terms to be CFR(NOT CIF), thanks for cooperation.

Best regards,
Ms Sophie(Sales Manager)
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57. Letter from Larrie Tan / 2015-11-27 19:04 pm

【Message body】:Sophie

We will revise PO inclusive of Marine Insurance All Risk.

Regards
Larrie
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58. Letter from Sophie / 2015-11-28 08:31 am

【Message body】:Larrie,

Ok, please update it ASAP.

Meanwhile, please arrange deposit, and send us the bank receipt to save more time.

Have a nice weekend.

Best regards,
Ms Sophie(Sales Manager)
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59. Letter from : ZilaGmail / 2015-11-30 14:32 pm

【Message body】:Dear Ms. Sophie,

Please find attached our revised PO for your further action.
50% T/T still in progress…
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60. Letter from : sophie / 2015-11-30 13:42 pm

【Message body】:Hi Larrie,

Please send your revised PO with bank receipt, so that we can arrange production soonly.

Best regards,
Ms Sophie(Sales Manager)
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61. Letter from Sophie / 2015-11-30 2:47 pm

【Message body】:

Confirmed receipt, thanks a lot.

Best regards,

Ms Sophie(Sales Manager)
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62. Letter from Nur Azzila / 2015-11-30 3:20 pm

【Message body】:Dear Mdm Kam,

Please arrange for 50% T/T a.s.a.p…
Kindly refer the following email for your kind perusal….

Looking forward to your soonest reply..

Thanks and best regards,
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63. Letter from Mdm Kam / 2015-12-03 1:42 pm

【Message body】:Dear All,

Please see attached t/t form.

Thanks & Regards
Kam
Account Dept,
Wehaya Sdn. Bhd.
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64. Letter from Nur Azzila / 2015-12-03 14:13 pm

【Message body】:Dear Ms. Sophie,

Please find attached Payment Advise for your prompt action.

Thanks and best regards,
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65. Letter from Larrie Tan / 2015-12-08 16:55 pm

Message body:Hi Sophie

We have check with our local authority and they have rejected the span in two pieces.

Please arrange the shipment separately from the 40 feet container.

Rgds
Larrie
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66. Letter from sophie / 2015-12-08 18:08 pm

Message body:Hi Larrie,

Please check with shipping company, the inner length of 40 feet container is 11.9m, really can not load the main girder with 13.38m.

Before we sold 40/15T overhead crane to Malaysia, with span 20m, which was also devided into 2 parts…

It will not affect any performance at all, the technology is very mature, also very common, please feel trusted.

Best regards,
Ms Sophie(Sales Manager)
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67. Letter from Larrie Tan / 2015-12-08 23:33 pm

Message body:Hi Sophie
1. Will try to convince the safety authority
2. What kind of manufacture’s assurance can you provide? Any International professional certify bodies certification?
3. Bottom line is the safety authority here has to be assured.
4. We are operating in a government industrial facilities so must comply with the regulations
Regards
Larrie
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68. Letter from sophie / 2015-12-09 10:23 am

Message body:Hi Larrie,

Please try to confirm it ASAP, then will start production.

All the certificate, i mentioned in my previous email.

Here please check attached “Certificate of Production”, we make sure it will not affect any performance.

Best regards,
Ms Sophie(Sales Manager)
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69. Letter from Larrie Tan / 2015-12-09 10:53 am

Message body:Hi Sophie
The authority not convinced with manufacturers warranty except 3dr party certify company.
Please produce in one piece and ship separately.
Regards
Larrie
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70. Letter from Larrie Tan / 2015-12-09 14:33 pm

Message body:Sophie

Please clarify CE certification

Azzila

Please get forwarding to check shipment from Port Klang to Labuan and advise the price difference.

Rgds
Larrie
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71. Letter from sophie / 2015-12-09 15:03 pm

Message body:Hi Larrie,

It’s European Conformity, the eu export safety certification.

Best regards,
Ms Sophie(Sales Manager)
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72. Letter from sophie / 2015-12-14 10:21 am

Message body:Hi Larrie,

Please kindly advise your decision about shipment way:

Container or Bulk Vessel?

Thanks for your soon confirmations.

Best regards,
Ms Sophie(Sales Manager)
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73. Letter from Larrie Tan / 2015-12-14 11:09 am

Message body:Azzila
Any news for the shipping cost
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74. Letter from sophie / 2015-12-15 12:13 pm

Message body:Hi Larrie,

Will ship it by bulk vessel to Port Klang as Abdullah Mahli confirmed.

Enclosed please check Revised PI, the sea freight will be USD2000 totally, then the balance would be USD8344.75.

Thanks for your soon confirmation.

Best regards,
Ms Sophie(Sales Manager)
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75. Letter from sophie / 2015-12-16 19:16 pm

Message body:Hi Larrie,

Enclosed please review our production drawing for steel structure and overhead crane.

Looking forward to your soon confirmation.

Best regards,
Ms Sophie(Sales Manager)
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76. Letter from Nur Azzila / 2015-12-23 02:29 pm

Message body:Dear Sophie

Please find the following requirements for your prompt and further action.

We shall proceed for document submission for design approval by Department of Occupational Safety & Health (DOSH) Putrajaya, Malaysia.

Required information and document for submission as below (all must written in ENGLISH) :

01. The type of crane, model, serial number (if available), manufacturer name and address
02. Design drawing includes :
· Detail assembly drawing with dimensions
· Complete with title and drawing number
· Details of the material grade and specification
03. Design calculation based on the design code
04. Manufacturer’s Catalogue with detailed technical specification
05. Manufacturer’s License from their state authority (China)
06. Hoist/Winch/Drive Motor/Strand Jack certificate or inspection report (from CNAS accredited bodies)
07. Test certificate for Wire rope and chain
08. List of safety features fitted and description of their function

Appreciate your reply soon.

Thanks and best regards,
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77. Letter from sophie / 2015-12-24 05:52 pm

Message body:Dear Nur Azzila Abdullah,

Enclosed please refer to our Design Calculation and Safety Device List.

Have a nice day!

Best regards,
Ms. Sophie(Sales Manager)
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78. Letter from Dann Tan / 2016-01-28 16:53 pm

Message body:Dear Sophie,

Our submission for OTHC design approval on 5th January 2016 was rejected. Reason as below:

1. Hoist Certificate or inspection report was not provided (I did informed that we will provide the certificate once the product is completed but they not agreed)

2. Sophie: Enclosed please check our certificate and inspection report for 30ton hoist, it’s just for your review, that’s what we can do for you.

3. List of safety features fitted and description of their function must be translated into English (refer Appendix 1)

4. Sophie: I sent you before, friend. Check again.

5. Manufacturer License must be translated into English (refer Appendix 2)

6. Sophie: Here in China, every manufacturer license should be Chinese version. Anyway i try my best to translate for you, see attachment.

7. Design Drawing must be translated into English and drawing number must be indicated (refer Appendix 3, 3a and 3aa)

8. Sophie: Our design drawing is sure the English version, please DOUBLE check carefully.

9.

Please let me know if you have any query on the above mentioned matter.

Regards,

Dann
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79. Letter from sophie / 2016-02-02 02:09 pm

Message body:Dear Dann,

Kindly check below my reply:

Best regards,

Ms Sophie(Sales Manager)
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80. Letter from sophie / 2016-02-03 07:17 am

Message body:Dear Dann,

Confirmed Point 2(Very good).

For Point 4:

It’s just for your reference at the beginning, enclosed please refer to the production drawing.

Have a nice day!

Best regards,

Ms Sophie(Sales Manager
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81. Letter from Dann Tan / 2016-02-03 09:09 am

Message body:Dear Sophie,

1. Hoist Certificate or inspection report was not provided (I did informed that we will provide the certificate once the product is completed but they not agreed)Sophie: Enclosed please check our certificate and inspection report for 30ton hoist, it’s just for your review, that’s what we can do for you.

2. List of safety features fitted and description of their function must be translated into English (refer Appendix 1)Sophie: I sent you before, friend. Check again. – As per previous email attached, the list of safety devices was not fully translated into English. I’ve prepared one, please verify (refer List of safety features fitted….)

3. Manufacturer License must be translated into English (refer Appendix 2) Sophie: Here in China, every manufacturer license should be Chinese version. Anyway I try my best to translate for you, see attachment.

4. Design Drawing must be translated into English and drawing number must be indicated (refer Appendix 3, 3a and 3aa) Sophie: Our design drawing is sure the English version, please DOUBLE check carefully. – Sophie, please refer Appendix 3, red circle, please translate the content in the table into English, just like the one in Appendix 3a. Please provide number for each drawing, it is for local department reference and record keeping.

Thanks for your patient and support.

Regards,

Dann
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82. Letter from Dann Tan / 2016-03-08 11:44 am

Message body:Dear Sophie,

Second submission for design approval was rejected on 26-2-16, reason as below:

1. Crane catalogue should provide more specific and technical information

– Please provide specific catalogue for the OTC.

2. The hoist certificates provided was not matching with the data contained in the design drawings numbered 151,208 / 151225-01119-1 (Hoist). The certificate of steel wire rope presented also not for the hoist model CD1 which mentioned in the design drawings.

– Please advise. (Refer to attachment for Test Record of wire rope electrical hoist, hoist certificate and steel wire rope quality certificate)

Regards,

Dann
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83. Letter from sophie / 2016-03-08 05:09 pm

Message body:Dear Dann,

Kindly check attached crane catalogue for OTC.

As well as updated hoist certificate(CD5T) and hoist test report.

The steel wire rope quality certificate is correct, thanks.

Have a nice day!

Best regards,

Ms Sophie

oversea marketing manager
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84. Letter from Dann Tan / 2016-03-21 14:45 pm

Message body:Dear Sophie,

I have passed your contact number to our contractor person in charge Mr. Steven Liew. He will query on the design of the crane and some technical question before he can quote us the price of crane installation.

Please do not disclose the material price or confidential information to him as we yet to confirm him as our installer.

Regards,

Dann
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85. Letter from sophie / 2016-03-21 14:53 pm

Message body:Dear Dann,

Understood.

Best regards,
Ms Sophie

oversea marketing manager
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86. Letter from Larrie Tan / 2016-05-14 10:12 am

Message body:Hi Sophie

Dann Tan has left our company last month.

We are still communicating with DOSH for the approval and we are facing uphill task due to various issue. One of them is the document in mandarin.

Will get back to your for further information.

Regards
Larrie